Elevate Margin checks what IT service providers pay their suppliers against what their contracts say. You get a short, source-backed list of rate differences, duplicate charges, unpriced lines and SLA credits owed, ready to raise with the supplier.
Bookkeeping confirms a bill was paid. It rarely confirms the bill matched the contract. We compare every line of the invoices you send against the rate card and service terms behind them.
Unit prices that drifted above the agreed schedule, often after a renewal or a quiet price change.
The same reference, quantity and amount billed twice on one invoice or across two.
Tiers, add-ons and fees that appear on the bill but nowhere in the agreement.
Outages and missed service levels measured against your supplier's own SLA, with the credit it implies.
Every finding links to an invoice row or a contract page. A flagged item is a question for your supplier, not a verdict. "Not found in the records you sent" is never reported as "doesn't exist".
This is what a spot-check returns. A fictional IT provider sent three months of backup-service invoices and the contract's rate card.
| Question for the supplier | Billed | Per contract | Difference |
|---|---|---|---|
| Storage billed at $0.052/GB; rate card says $0.045. Was a change agreed?CB-20977 r2 · CB-21143 r2 · sched. A p.4 | $23,426.00 | $20,272.50 | $3,153.50 |
| "Premium support tier" isn't priced; page 6 says standard support is included. Was it ordered?CB-21143 r3 · contract p.6 | $950.00 | Not priced | $950.00 |
| Licence true-up TU-0912 appears twice with the same amount. Is one a duplicate?CB-20977 r3, r4 | $744.00 | $372.00 | $372.00 |
| Total in question | $4,475.50 |
Arithmetic runs in code, not by an AI model. Quantities are taken as billed.
Three recent invoices and the rate card for one supplier, under written terms that say how the files are used and when they're deleted.
Day 0AI agents extract and match each line; the totals are calculated in code. Every finding is tied to its source.
Days 1–2Gbola reviews every result before it reaches you. Anything without evidence is removed.
Day 2A 20-minute call to walk through the page. You decide what to raise with the supplier, and whether to go further.
Your scheduleEach engagement has a fixed scope, written acceptance criteria and a named owner on your side.
A full exception pack built from a sample of your real supplier data, reviewed with you line by line.
A one-time setup, then a monthly pack: supplier scorecard, cost and SLA exceptions, and a renewal register with owners and dates.
For one supplier renewal: spend history, SLA record, contract terms, open disputes and the questions to settle before you sign again.
A one-time check of subscriptions, licences and telecom bills for duplicates, unused seats and rate differences.
Founding client program. The first three Exception Desk clients get a founding price in return for a case study, a testimonial and two reference calls.
Ask about itWritten terms before you send anything: what the files are used for, who sees them, and the date they're deleted.
Client files are processed only by AI models from US companies, on endpoints that don't keep your data. Each client's files stay separate.
No result, report or recommendation reaches you without the founder's review of the exact version you receive.
Founder, Elevate Margin · Managing Partner, Elevate Management Solutions
Gbola has spent more than 15 years on the buying side of technology suppliers at Google, T-Mobile and AT&T. In technology procurement he found that vendor contracts lacked clear performance measures, set the outage definition that every availability credit depended on, and built the analytics that recovered the credits owed.
He has run supplier scorecards, SLA monitoring and invoice-accuracy reporting for data center procurement, negotiated multi-million-dollar supplier agreements and managed multi-million-dollar capital budgets. Across those roles his work produced more than $50 million in savings and avoided cost, over $18 million of it negotiated directly with suppliers.
Email us the name of one supplier you'd like checked and when its contract renews. We'll reply with the data-use terms and how to send the files. There's no charge and no obligation.
Please don't attach invoices to your first email. We'll send the terms first.